Delivery and Collection Info

Please note that all our products are hand-made to order and therefore we are only able to send out a limited number of orders per day. 

During this challenging time, there may be a short delay in any postal orders arriving due to demand on the postal service. We send out all cookies, brownies and biscuits in a letterbox friendly box via Royal Mail 1st Class and will let you know when they’ve been despatched, however we ask that you allow between 3-4 business days for them to arrive.

POSTAGE AND DELIVERY OPTIONS

Local Weekend Delivery

We currently offer a weekend hand delivery service to certain RG postcodes every Saturday between 10am and 2pm.  If you’re outside of these areas, we offer a collection service, or some orders can be posted via Royal Mail.

Postcodes covered in local delivery: 
RG1, RG2, RG3, RG4, RG5, RG6, RG7, RG8, RG9, RG10, RG12, RG30, RG31, RG40, RG41, RG42, RG45.

Local Pick Up

If your postcode doesn't fall into our local hand delivery, we offer a free collection service where you can pick up your treats.  Choose the "Pick Up" option at checkout and you will get a notification within 2-4 working days when your treats are ready to collect.

Royal Mail 1st Class (£3.58-£5.47)

Standard orders will be posted via Royal Mail 1st Class, usually on a Thursday for delivery either Friday or Saturday, however please allow 5-7 business days for delivery.

NOT AVAILABLE FOR ORDERS CONTAINING CAKES, CUPCAKES OR CAKE JARS 

Custom Delivery / Collection days

If you need your order to be delivered on a specific day, e.g. custom cakes or gifts boxes, please specify this in the notes at checkout when ordering and we will do our best to deliver on or before this date.